You always have the option to upgrade your plan to unlock additional capabilities for project, program, or portfolio management. You can also add or remove users, purchase more licenses, or cancel your subscription at anytime. These actions are subject to terms at Smartsheet User Agreement. 

Yes, for customers with Enterprise plans. These plans are covered by our Service Level Agreement.

We accept Visa, MasterCard, Discover, American Express credit cards, PayPal, and for annual Business and Enterprise plans, we can invoice you. Invoices can be paid by credit card, check, wire, or ACH.

AUD (Australian Dollar)

CAD (Canadian Dollar)

CHF (Swiss Franc)

DKK (Danish Krone)

EUR (Euro)

GBP (British Pound)

JPY (Japanese Yen)

NOK (Norwegian Krone)

NZD (New Zealand Dollar)

SEK (Swedish Krona)

SGD (Singapore Dollar)

USD (US Dollar)

ZAR (South African Rand)

Yes! We take into account your business, along with factors like compliance, license management, Integrations, and support needs to customize a solution for you.

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Smartsheet supports eligible nonprofit organizations with discounts on annual plans.

Eligible organizations have current, valid 501c(3) status in the United States or equivalent status in other countries. 

An organization will NOT be eligible if any of the following conditions apply: 1) it is an educational institution; 2) it is a governmental office or department; 3) it is a hospital or other healthcare provider or an organization involved with health insurance; 4) it engages in political or legislative activity; 5) it is a private grant-making, independent, or operating foundation with an endowment greater than $10M; 6) it is a financial institution;  7) it is an advocacy group or a group that otherwise attempts to influence public opinion; or 8) it discriminates on the basis of race, ethnicity, national origin, religion, political affiliation or beliefs, sexual orientation, or gender identity or expression. Smartsheet reserves the right to decide who is eligible for this discount program. 

During your purchase process, indicate that you are a nonprofit and tell us a little about your organization. Smartsheet reserves the right to reset pricing for customers who mistakenly receive nonprofit pricing to standard commercial price points.

Yes! We have Smartsheet Gov. Learn more about the capabilities of Smartsheet Gov. For more information, contact Sales.

Yes! We have Smartsheet Regions. Learn more about the capabilities of Smartsheet Regions. For more information, contact Sales.