Trust Center

Reliability

Smartsheet is relied on to power everything from sandwich shops to space missions – after all, everyone deserves a platform they can count on. With robust uptime guarantees and multi-level redundancy, you can trust that Smartsheet will be there when you need it.

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Service status

We make it easy to get a real-time view of Smartsheet availability and performance.

Infrastructure

Our cloud infrastructure is architected to be redundant and reliable.

Availability

We offer guaranteed uptime of 99.9% or better so you can trust that we’ll be there when you need us.